Privacy Policy

Sage AI Technologies LLC, 8600 Freeport Parkway, Ste 200, Irving, Texas 75063, USA

Contact: the_sage@sage-tech.ai

1. Introduction

At Sage AI Technologies LLC (“Sage,” “we,” “us”), your privacy matters. This Privacy Policy outlines how we collect, use, store, and protect personal information through our websites, services, and customer engagements, including proof-of-concept (PoC) programs. By using our website or services, you agree to the terms of this policy.

If you are located in the European Economic Area (EEA), the United Kingdom, or Switzerland, please note that your personal data is processed in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

2. Scope

This Privacy Policy applies to all digital properties operated by Sage, including our website, cloud-hosted tools, demo environments, and communications. It covers personal data collected from website visitors, prospective clients, users of our services, and participants in PoC engagements. This policy does not apply to third-party websites or platforms we may link to.

3. What We Collect

We may collect the following types of information:

Personal Identifiers

  • Name, email address, job title, company name

  • IP address, browser type, device information

Usage & Technical Data

  • Log files, page visits, operating system, session duration

  • Site performance data collected via Squarespace analytics

Voluntary Interactions

  • Information you provide via demo forms, feedback surveys, marketing sign-ups, or support inquiries

We do not collect sensitive personal data (such as health, biometric, or authentication credentials). We also do not process customer employee data on behalf of clients—only code and technical assets relevant to software systems.

4. How We Use Your Information

We use your information to:

  • Deliver and maintain our services

  • Respond to your requests and support needs

  • Improve our offerings and user experience

  • Communicate relevant updates and marketing (with opt-out options)

  • Conduct internal analytics

  • Comply with legal obligations and enforce contracts

Legal Basis for Processing (EEA/UK/Swiss users)

We process personal data on one or more of the following legal bases:

  • Consent, where you have provided it (e.g., to receive marketing communications)

  • Contractual necessity, to perform our services

  • Legitimate interests, such as improving service functionality or preventing fraud

  • Legal obligations, to comply with applicable laws or regulatory requests

5. Cookies and Analytics

Our website uses essential cookies and basic analytics provided by Squarespace. These help us understand usage trends and optimize performance. We do not currently use third-party advertising or tracking cookies.

When you visit our website, you may be presented with a cookie banner giving you the option to manage your preferences. You can also control cookie use through your browser settings.

6. Data Sharing

We do not sell, trade, rent, or share your personal information with third parties for commercial purposes. We may share your data only in the following cases:

  • With trusted service providers (e.g., cloud infrastructure, web hosting) under contract and only as necessary

  • To comply with legal obligations or enforce our terms

  • In the context of a business reorganization or sale

These providers may only process data for purposes consistent with this policy and are bound by confidentiality and data protection obligations.

7. International Data Transfers

Our services are primarily hosted in the United States using AWS. Some third-party services may operate in other jurisdictions, which may result in limited international data transfers.

Where required, we implement appropriate safeguards, such as Standard Contractual Clauses (SCCs) approved by the European Commission, to ensure adequate protection of your personal data.

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law.

For example, data from PoC engagements may be retained for up to 12 months unless otherwise agreed in writing. You may request deletion of your data at any time by contacting us.

9. Security Measures

We implement industry-standard security controls, including:

  • Encrypted transmission (TLS)

  • Firewalls and anti-virus tools

  • Access controls and monitoring

  • Secure hosting via AWS infrastructure

While we take reasonable steps to protect your information, no system can be guaranteed 100% secure. Please notify us immediately if you suspect unauthorized access.

10. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Request correction or deletion

  • Object to or restrict certain processing

  • Withdraw consent (where applicable)

  • Request a copy of your data in portable format

To exercise these rights, email the_sage@sage-tech.ai. We may need to verify your identity before acting on your request.

Residents of California: We do not sell or share your data. Under California law, you may request disclosure of the personal data we collect and how we use it. Contact us using the email above to make a request.

If you are in the EEA, UK, or Switzerland and believe we have not adequately addressed your privacy concern, you may contact your local data protection authority.

11. Children’s Data

Our services are not directed at or intended for children under 13 years of age. We do not knowingly collect data from minors. If you believe a child has submitted personal information, please contact us and we will remove it promptly.

12. Policy Updates

We may update this Privacy Policy periodically. Material changes will be posted on our website or sent to you directly.

13. Contact Us

For any questions, requests, or concerns regarding this Privacy Policy or our data practices, please contact:

Sage AI Technologies LLC

Email: the_sage@sage-tech.ai

Attn: Data Protection Officer (CTO)